Rose Cheng

HomeSmart

Overall Client Experience Rating

Print View

5.00




5.00 / 5.00
Based on 270 Completed Surveys

Competency

  5.00/5.0

Market Knowledge

  5.00/5.0

Communication

  5.00/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Bentley Glen Lane

Represented the Buyer

- Survey On 04/14/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
My family is very happy to have met Rose who is an excellent Realtor. She works very hard in helping o find a great home for us. She responds very quickly to our calls, texts and emails. She's a great negotiator and always looking out for our best interest. She is also very professional with the other agent and everything went very smooth. Rose is the best Realtor we have worked with and she is a very good caring person. We are very with her and will definitely use her services in the future. Thank you Rose for everything!
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Street Name: Sunset Boulevard

Represented the Seller

- Survey On 04/12/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose is the best angent I've ever seen. She treats me like a family and always solves problems with all her endeviour whenever it is in midnight or early morning. I really appreciate that I had met her.
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Street Name: Laurel Pine Drive

Represented the Buyer

- Survey On 02/18/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
The best realtor. We love how friendly and attentive she was. She genuinely listened and made us feel like we were family.
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Street Name: Ginger Grass Lane

Represented the Buyer

- Survey On 02/18/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose Cheng is an exceptional realtor that has helped us through the home buying process. This is our second time working with Rose and would not hesitate to work with her on future purchase and sales.
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Street Name: 24th Street

Represented the Seller

- Survey On 12/04/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We have worked with Rose for over eight years, and we could not trust anyone else! She is a great real estate professional, but she is also a genuinely wonderful person who will make sure her clients are well taken care of.
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Street Name: Orchard Knoll

Represented the Seller

- Survey On 06/17/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose has been our Realtor for over 10 years. We trust her in all our real estate needs. She is very kind, dependable and has excellent work ethics. She is always fast in returning our calls, texts and emails. We are so fortunate to have someone on our side. We highly recommend Rose!
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Street Name: Loxley Meadows Drive

Represented the Seller

- Survey On 12/04/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose has been our Realtor for over 12 years. She helped us when we bought our house and when it's time to sell, there's no one else better to help us sell than Rose. She took care of all the repairs and remodeling and we didn't have to do anything. She works very hard even late at night. She will always answer calls, texts and emails pretty quick. She always kept us informed of what's going on and sent photos and videos. It felt as if we were also there in Houston. We live in Chicago and having someone you can fully trust is very hard to find. We are so fortunate to have Rose. We highly recommend her to anyone. Thanks a million Rose!
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Street Name: Cordell Landing Drive

Represented the Buyer

- Survey On 02/18/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We found Rose by google search “best realtor in Houston” and it led us to HAR website where we found Rose. We relocated from California to Houston due to work. We didn’t know anybody, no friends, no family. The plan is to get a house but we don’t really know when and how to start. We picked our top 3 choices and emailed Rose first and within minutes we received a response. We talked for 3 hours that night, CA time which is midnight in Houston. Rose was very accommodating and straightforward and we instantly loved her. We didn’t even call the other 2 agents anymore. We wasted no time and went straight to business, setting up expectations and planning logistics. She set me up with a Loan officer that same night, and received our preapproval the next business day. This all happened during the 4th of July. Rose works on nights, weekends and holidays, bonus! We flew in to Houston for the very first time 10 days later, met with Rose on Friday , started house hunting and we found our dream home the following day. We submitted offer and with Rose's diligence and negotiation skills, we got a contract Saturday night and we went back to CA on Sunday and closed in 4 weeks! To us, that is a very fast turnaround. She was involved in all the steps of the buying process, reliable and passionate. She gets things done with integrity that you feel obligated to do your part efficiently and not waste time. One of the best experience is Rose’s welcoming personality, she represented Houston really well, it made us feel like we have a family here. Her and her family basically adopted us and help a great deal in our transition to Texas life! She is our forever friend and Realtor. Thanks so much Rose!
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Street Name: Hope Farm Lane

Represented the Buyer

- Survey On 08/01/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose is awesome! She sold my home, helped me buy my next one, and also helped my mom buy her new home. She's on top of everything, and was always available any time I needed her. I don't think she sleeps! Anytime one of my friends mentions selling their home, I immediately suggest Rose. My family won't use anyone else.
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Street Name: Kittansett Circle

Represented the Buyer

- Survey On 08/06/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose was extremely helpful during this entire process. We had a short time to find a new home and she maintained her professional manner throughout the transaction. She has been a longtime “family” realtor for us. We rely on her every time we have a real estate transaction.
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