Rose Cheng

HomeSmart

Overall Client Experience Rating

Print View

5.00




5.00 / 5.00
Based on 270 Completed Surveys

Competency

  5.00/5.0

Market Knowledge

  5.00/5.0

Communication

  5.00/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: LISBURN DRIVE

Represented the Buyer

- Survey On 11/24/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We found Rose in HAR and selected her due to her 5-star rating. We were so happy with our choice. She had full spirit and energy and stood on our side to ensure the best outcome for us. We had a very smooth transaction and great experience working with her. Thank you so much Rose! We will recommend you to all of our friends.
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Street Name: FAIRDALE

Represented the Seller

- Survey On 11/16/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose is beyond exceptional, not only on your team 100%, she leads you through the process seamlessly. We highly, highly, highly recommend Rose.
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Street Name: SAWTOOTH OAK

Represented the Seller

- Survey On 10/16/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We found Rose through HAR and by reading all the great reviews. She exceeded our expectations, and we're lucky to have found her!
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Street Name: WOLCOTT PARK LN

Represented the Buyer

- Survey On 06/18/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is the excellent realtor, understood her client's needs, specifications and budget.
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Street Name: HIGHLAND OAK CT

Represented the Seller

- Survey On 09/07/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose is really helpful and very persistent. Thank you
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Street Name: HIGHLAND OAK CT

Represented the Buyer

- Survey On 09/07/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
This was a very emotional process due to problems with the Appraisal. Rose followed through and stayed with me throughout the whole process. When I was ready to give up, Rose encouraged me to hang on and in the end everything worked out better that I could have ever imagined. The positive results came about because of Rose's tenacity. I would recommend this woman to anyone who wants a Realtor who will get the job done regardless of setbacks and difficulties.
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Street Name: RICHLAND HILLS

Represented the Seller

- Survey On 08/08/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I have known Rose for several years and each time that I have needed her assistance, she has always made herself available. She kept me updated on the process and even persuaded me to do a leaseback when I did not feel a leaseback would be necessary. However, in the end, those two leaseback days were more than needed. So hats off to Rose. Rose is definitely the realtor that I will call on in the future.
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Street Name: RIO BLANCO

Represented the Buyer

- Survey On 08/13/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose helped us find a home 5 years ago. We called her again and as always she was very helpful. She went the extra mile to make sure that we were taken care of. She even came to visit us after we moved in. Rose is God sent. Thank you so much Rose!
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Street Name: RIO BLANCO

Represented the Seller

- Survey On 08/16/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
excellent and attentive service,I highly recommend Rose Cheng.
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Street Name: APPLETREE RIDGE RD

Represented the Buyer

- Survey On 07/27/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose is my next-door neighbor and thus working with her has been very convenient. I told her what I wanted and that's what she delivered. She and I have a somewhat 'unusual' relationship in that she sometimes my neighbor, sometimes my realtor and sometimes my lifestyle coach (I'm going through a divorce) but it is all good no matter what hat she's wearing. Sally Ryan
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