Rose Cheng

HomeSmart

Overall Client Experience Rating

Print View

5.00




5.00 / 5.00
Based on 270 Completed Surveys

Competency

  5.00/5.0

Market Knowledge

  5.00/5.0

Communication

  5.00/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: BRAZOS RIDGE

Represented the Seller

- Survey On 08/18/2009
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: LOXLEY MEADOWS

Represented the Seller

- Survey On 08/11/2009
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose Cheng has been our Realtor for 4 years. We purchased 2 houses in Houston while we live here in Chicago. She leased them out and made sure that everything is being taken care of. We are not there to check on our properties, but we have Rose who we completely trust. She is very professional, honest and reliable!
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Street Name: LOXLEY MEADOWS

Represented the Buyer

- Survey On 08/17/2009
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Very attentive to all of our needs as they pertained to our new home. We are very pleased.
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Street Name: SPRINGFIELD DR

Represented the Buyer

- Survey On 07/21/2009
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
As a first time home buyer Rose catered to our needs and was with us each step of the way. She gave our family the attention we needed and never felt rushed. As a buyer's agent she protected our interest throughout the deal and we felt comfort in knowing that. Rose Cheng is an excellent buyer's agent and will go the extra mile for you. 500 words or less is not enough to describe Rose Cheng's expertise and wonderful service. We will forever be grateful to her.
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Street Name: OYSTER CREEK LN

Represented the Buyer

- Survey On 08/19/2009
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Broadglen Ct

Represented the Seller

- Survey On 07/09/2009
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose is amazing and I couldn't have asked for a better realtor. She always had time to explain and educate me step by step as we went through the process of selling my home. When the buyer's agent dropped the ball Rose picked up the slack and kept on top of everything until we finally made it to closing. If you're looking for an agent who is knowledgeable, cares about the wants and needs of her clients and will be there for you every step of the way then you should definitely call Rose.
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Street Name: Pine Shadows

Represented the Seller

- Survey On 09/24/2009
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
rose is a terrific realtor helped us ease our anxieties as afirst time home buyer,very patient and knowledgeable,i would recommend her to all my friends!
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Street Name: Pine Shadows

Represented the Buyer

- Survey On 07/06/2009
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose was exceptional on her service knowledge, she is very considerate and proactive on the tenants needs while still protecting the owner's interest she was very fair, would always recommend her services as realtor and as a new friend that i got!
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Street Name: Clara Lake Ct.

Represented the Buyer

- Survey On 06/22/2009
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose was VERY enthusiastic, not just knowledgeable. She had us on top of everything, and this was our first home-buying experience, so we had a lot to learn. She made sure we knew what all the steps and processes were, made us very comfortable. Will definitely go through her again next property purchase!
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Street Name: Loxley Meadows

Represented the Buyer

- Survey On 06/22/2009
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Great Realtor! Wonderful personal attention before, during, and after our house search. Very knowledgeable about the area. We would definitely recommend Rose Cheng to anyone in need of a realtor.
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