Rose Cheng

HomeSmart

Overall Client Experience Rating

Print View

5.00




5.00 / 5.00
Based on 270 Completed Surveys

Competency

  5.00/5.0

Market Knowledge

  5.00/5.0

Communication

  5.00/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: N POST OAK LN

Represented the Seller

- Survey On 09/22/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: N POST OAK LN

Represented the Buyer

- Survey On 07/25/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Extremely helpful, was very prompt in responding to my questions/ concerns. Even went so far as to introduce me to the maintenance man. She is my new favorite Realtor!
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Street Name: POYDRAS

Represented the Seller

- Survey On 07/11/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We live in Chicago. Rose helped us bought the house 7 years ago, and while we are in Chicago, Rose took care of everything from hiring someone to cut grass and maintaining the house in excellent condition. Rose is dependable and trustworthy. She will always look for your best interest. Thank you very much Rose.
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Street Name: WILCREST

Represented the Seller

- Survey On 06/21/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose is both our buyer when we looked for a house, and our seller agent when we sold the old house. In short, she is the BEST agent I've ever met. She really knows her stuffs and not only she makes sure we get the best deal, she also protects us from bad deals. She made everything easy for us, including handling all the paperwork, checking the house, contacting people, etc. We just need to sit down and relax. Furthermore, she's also very easy to contact, either by email or phone, even at midnight. I am not sure how she can do this, but it looks like she never sleeps. We are very please with Rose, and we will definitely contact her again if we need her.
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Street Name: CLINE

Represented the Seller

- Survey On 06/05/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose really knows her business. She made the process as smooth and easy for us. She explained everythingclearly so we could understand and know exactly what we were getting into. She looked out for our best interest in a very professional manner.
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Street Name: MEADOW HILL DR

Represented the Buyer

- Survey On 05/29/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It has been a wonderful experience to work with Rose for getting our first house. Thank you!
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Street Name: S OBLONG CI

Represented the Seller

- Survey On 05/12/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose sold our home pretty quick. She's on top of things and very attentive. She always made herself available, and she would even respond to our calls and emails late at night. We are very fortunate to have her as our realtor and now a friend. If you need an excellent realtor call Rose. Thank you so much Rose!!!
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Street Name: FOUNTAIN VIEW DR

Represented the Buyer

- Survey On 05/26/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose is my Mom and I have been helping her with Real Estate since I was 14 now I'm 28. I have seen how well she has taken care of all her clients throughout the years and now that she has become my Realtor, I understand all of her 5 Star Ratings! She is dedicated, hard working, efficient and gets the job done no matter what. Even afterwards she still takes care of you! Seriously, if you want the Best Realtor, She's THE ONE! Thanks Mom I love you! I'm proud to be your 100th 5 Star Rating!
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Street Name: LEADER

Represented the Seller

- Survey On 04/15/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose Cheng is the most knowledgeable, professional, experienced RE Agent that I have ever come across. She is a straight to the point, go-getter, having yet a welcoming demeanor who will get the job done. She has a wealth of professional contacts in the Houston area and can assist your every need. I have had the honor of having Rose as my agent in the buying and selling of my property. I will definitely continue to seek her representation in additional properties and will refer her to all.
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Street Name: SILVERBIT TRAIL LN

Represented the Buyer

- Survey On 04/18/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rose Cheng is doing what she truly does best. We were lucky to have her as our realtor, she exceeded our expectations. She is very knowledgeable, does not easily give up and seriously take to heart our concerns and welfare. With her, communication is always open. She goes above and beyond what her job requires of her.
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