Helena Hattan

Keller Williams Realty Southwest

Overall Client Experience Rating

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4.99




4.99 / 5.00
Based on 78 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  4.99/5.0

Communication

  5.00/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: TENSAS WAY

Represented the Buyer

- Survey On 10/19/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine was very helpful in our transaction in the sale of our previous home and purchasing a new home in Sienna. She coordinated the transactions perfectly and stayed on top of everything on behalf of us. She looked out for the best interest for us and went above and beyond in our purchase of our new home as well as selling our previous home. She worked closely with the builder and helped us further than i could have done by myself. Thank you sooo much Elaine!
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Street Name: Harristown Dr

Represented the Seller

- Survey On 10/19/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine was very helpful in our transaction in the sale of our home and coordinated the transactions perfectly and stayed on top of everything on behalf of us so that we had a very smooth move to our new home. She looked out for the best interest for us and went above and beyond in selling our home and for our purchase of our new home. She worked closely with the buyers of our home to ensure the transaction went correctly and she had a lot more patience than we had in the negotiation process that lead to a higher final price. Thank you sooo much Elaine! You are forever our friend and agent!
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Street Name: Pennington Ln

Represented the Seller

- Survey On 03/29/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Grape St

Represented the Buyer

- Survey On 02/05/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine’s services and knowledge are exemplary. She goes beyond the expectations of a real estate agent, very prompt, responsive. Thank you for doing a fantastic job handling our real estate transaction, we couldn’t be happier. We look forward to working together again on our next real estate endeavor.
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Street Name: Pimlico Pt

Represented the Seller

- Survey On 11/07/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is very knowledgeable and caring. She really looks out in their best interest for her clients. She is very dedicated and hard- worker. She keeps you well-informed during the process and takes time to clarify any ambiguities, should any arise during the selling process. She is very approachable too!
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Street Name: Oakland Dr

Represented the Seller

- Survey On 01/15/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine was awesome! Highly recommend her!
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Street Name: CAT SPRINGS LN

Represented the Buyer

- Survey On 10/30/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Creek Club Dr

Represented the Buyer

- Survey On 08/06/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Harrison Ln

Represented the Seller

- Survey On 05/02/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine was excellent! I can't say enough nice things about her- she was always available, returned calls, answered questions quickly, always followed through. Moving is not fun but Elaine made the process tremendously easier. I would highly recommend her and would use her again in a hearbeat. Thanks Elaine!
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Street Name: Miraglen Ct

Represented the Buyer

- Survey On 05/19/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine was always available and offered invaluable help and advice. She was such an asset in our search for a home! Thanks Elaine!
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