Helena Hattan

Keller Williams Realty Southwest

Overall Client Experience Rating

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4.99




4.99 / 5.00
Based on 78 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  4.99/5.0

Communication

  5.00/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Westerdale Drive

Represented the Seller

- Survey On 04/13/2022
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine is an excellent relator! Elaine is very effective in her communication. I never felt like I could not call her and ask questions. She made sure the timeline was clear for the whole process. Elaine has an arsenal for staging, and her knowledge of the market is fantastic. We were all comforted with knowing she was handling everything and she did it with ease!
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Street Name: Fitzgerald Way

Represented the Seller

- Survey On 11/10/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine was wonderful to work with during the entire process!!! She handled everything and kept us informed or conferenced with both of us during the process. She ended up getting us more on our sale than we thought possible. I highly recommend her.
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Street Name: Shorelake Drive

Represented the Seller

- Survey On 07/06/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
You can't go wrong with Elaine. She's professional and has wonderful suggestions for staging your house to make it look it's best onine and in person.
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Street Name: Joe Annie Street

Represented the Buyer

- Survey On 07/18/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine was so helpful and patient with us. We had a great experience finding the perfect place!
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Street Name: London Lane

Represented the Seller

- Survey On 06/05/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine is hands down one of THE BEST agents I have ever had the pleasure of working with. Elaine went above and beyond to make sure mine and my husband's questions were answered in a prompt manner. As first time home buyers/sellers we had an experience that will be hard to be beat. THANK YOU Elaine for every service you provided to us. She truly is a 10 star agent!!
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Street Name: Blue Lagoon Court

Represented the Buyer

- Survey On 03/15/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine was amazing during the whole process. She knew exactly what to do every step of the way. We felt confident that she was handling our sale and purchase in the best way possible. She paid attention to our concerns and preferences. She was a joy to work with. We will definitely recommend her to our friends and family and choose her the next time we need a realtor.
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Street Name: Waters Lake Boulevard

Represented the Seller

- Survey On 03/05/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine is an amazing Realtor. She's extremely knowledgeable and helpful. She went way above and beyond to make sure that I was comfortable with every step of the process. She is smart and listens to you and considers everything you say and your opinions. She is kind and generous, honest and trustworthy. I have had other realtors in the past that had questionable ethics, but Elaine is the most sincere and genuine person, and I'm so glad I chose her as my Realtor.
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Street Name: Miraglen Court

Represented the Seller

- Survey On 01/31/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: San Marco Drive

Represented the Seller

- Survey On 02/03/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
As a first time home seller, my experience couldn't have been better. All my questions were answered, documents were provided as promised and nothing went unchecked. To help make a decision on picking an offer, the realtor made a spreadsheet with all the differences explained and easily comparable.
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Street Name: Snowy Owl Loop

Represented the Buyer

- Survey On 03/05/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Elaine was so helpful during the buying process. She knew all the right questions to ask me to make sure I was choosing the right house for me, and always gave great insight and things to consider before making a decision. Once we found my home, she made it all so easy by walking me through each step of the process and helping with inspections and negotiations. She was a great cheerleader for me, too, when I really needed it!! She even helped me come up with a plan for my move, so that we could transition into selling my current house. I loved working with her.
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