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Client Experience Ratings

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16 Surveys

Kirkwood RD

Surveyed on Feb 29, 2024
Represented the Buyer
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
4/5
Knowledge
4/5
Communication
4/5
Experience
4/5

Fair Castle DR

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“If you really would like a successful and stress-free experience in your search for your next property, you should hire Susan Heinekin. Susan was a respectful, well-knowledgeable, and reliable assistant in finding my new lovely home as she paid attention to every detail I had, and made my experience easy and enjoyable I wish her all the success that her heart desires ”

Springville DR

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cloverleaf CT

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sterling Cloud LN

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amazing Experience Would definitely refer Susan H. To anyone Would love to use her in the future. Thank you ”

Carranza CT

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Stratford House Lane

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was a great advocate in helping us finding a rental home in Houston. Very responsive and helpful throughout the whole process.”

Beaverdell Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Best realtor we have ever had. Susan is very smart, helpful, kind, and goes out of her way to ensure her clients are taken care of. We can not thank her enough and recommend her to anyone!”

Tully Road

Surveyed 3 years ago
Represented the Seller
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Flower Grove Court

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“susan did a great job in a market that had turned from seller to buyer but she got the job done. I would use her again and would refer friends and business associates.. she is a great business person. ”

Lawler Street

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Heinicken was great help to us. She went the extra mile to assure we got the best deal. The communication between us was great, she did an awesome job keeping us updated on everything during our home purchase journey. We will forever be thankful to Susan, for guiding us to getting our home and making this a smooth transaction for us. ”

Widcombe Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was the greatest one I have ever worked with. I give her fives in everything. Sorry it took so long for me to respond.”

Quiet Loch Lane

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Heinicken exemplifies the type of realtor you want to work with during the home buying process. She answered all my questions, kept me informed, dealt with my last minute issues, offered references & advice when I inquired, & was a sounding board for me from start to finish. She is a stellar representation of what a realtor should be, as my previous realtor was impersonal & critical of the home buying experience. Whether you are a first-time buyer or seasoned- Susan will help make it all seamless & smooth from start to finish. Thank you for everything Susan! ”

Haystream Dr.

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Heinicken has doen an extraordinary job for us after being flooded in Houston. Recommend her to everyone.”

Susan Heinicken
Thank you so much for the wonderful feedback. It was a true pleasure to work with you Rob, and Veronica. Let's not forget Senna, the racing dog!!!

Lawler Street

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan will go above and beyond to fullfill your needs no matter what time of day. Excellent over all !!! Totally will recommend in the future ”

Overall Rating
4.93/5
Rate based on 16 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.88 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience