Client Experience Ratings
“It was a pleasure to work with Kevin in selling my house. He is sincere, honest and understands the market. When the house needed minor repairs to meet the lender requirements, he readily jumped in to arrange to get the work done and complete the closing in a timely fashion. I highly recommend him, underneath those humble and mild manners there is a very sharp real estate agent.”
“BUYING A HOUSE IS A BIG COMMITMENT! IT'S SOMETHING THAT WE DON'T DO EVERYDAY. WE DON'T KNOW WHAT TO EXPECT AND SOMETIMES WE EVEN QUESTION IF WE'RE DOING THE RIGHT DECISION. HAVING SAID THIS, I WAS VERY FORTUNATE TO MEET KEVIN COOPER. HE IMPRESSED ME WITH HIS CUSTOMER SERVICE SKILLS, ATTENTION TO DETAIL AND PUNCTUALITY. HE AND HIS SAFF WERE ON TOP OF EVERY STEP OF THE PROCESS. HE KEPT ME INFORMED AND RESPONDED TO MY COMMUNICATIONS PROMPTLY. VERY EASY GOING, RESPECTFUL AND PROFESSIONAL. I WILL DEFINITELY RECOMMEND KEVIN & ROBYN COOPER TO MY ASSOCIATES, FAMILY AND FRIEDS. I'D LOVE FOR THEM TO GO THROUGH A PLEASANT EXPERIENCE AS I DID WHEN THEY BUY A PROPERTY. THANK YOU KEVIN & ROBYN COOPER AND STAFF!”
“Kevin and Robyn and Lena have always been professional and courteous Lena was very professional as well”
“Understanding my needs and budget and working within my budget were most important ”
“Kevin was very tentative to my specific situation moving from Hawaii to El Paso. He was my eyes and ears during the process considering I would not be able to see the home prior to closing. All issues I experienced are from other organizations involved. But he was there every step of the way to remedy the situation and get the ball moving again. I really appreciate everything he did for my family and I. I would recommend him and his team to anyone. ”
“We were really fortunate to have a friend of ours recommend Kevin and Robyn five years ago to help us find a great house that fit our budget and needs. We had a great five years in El Paso and they just helped us sell the house. Everything went very smoothly, they have great contacts for vendors we used to repair the house, are very responsive with communication, and overall just great people that we enjoyed interacting with over these years. I have referred them to our friends here in town who also had a great experience with their sale.”
“I would recommend this team to anyone. They were always prompt any questions I had. What a great team to work with.”
“Robyn could not have been more helpful and attentive. This is the way the real estate experience is supposed to be. Robyn meets all of those characteristics at the highest level. Hard to imagine this situation being handled any better. We moved up the closing date at the last minute and they were still able to make that happen with very little notice. Robyn was even able to explain the pool heater to me although it sounds like Kevin and Riley might be a touch more knowledgeable. LOL!! Extremely attentive. Communicated via text, phone and E-Mail. Kept me abreast of the process every step of the way. No surprises along the way. Her knowledge of the local market was invaluable, we had to win a Bid situation that was much easier when we could rely on her experience. Lena Ross helped me with the Option and Escrow checks at the title company. Very quick communication. Very friendly via phone and E-Mail.”
“Kevin and his team used wonderful marketing tools, careful assessment of prospective buyers to sell our hugh-end custom home. Very pleased with the privacy of showings, and sale price. Attention to detail excellent with closing documents. Our purchase was efficient, pleasant & well-supported as well. We appreciated the sweet details at closing as well. Thank you!”
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