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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
38 Surveys

Winrock BLVD

Surveyed on Apr 17, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent preparation and follow through in all stages of the sales process. I highly recommend Juana Bernard she is a true professional ”

Fairdale LN

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Juana helped us find our first home and then sell it when we were ready to move. She made both processes super simple and easy We are so grateful for all of her expertise and help ”

Merrick ST

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Juana s experience and deep understanding of the Houston real estate market were invaluable. She provided exceptional professional service and was incredibly responsive to our queries. Juana turned what could have been a stressful process into an enjoyable experience. ”

Ashland Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Juana helped us navigate a very challenging closing and was available with solutions every step of the way She leveraged her own knowledge as well as the knowledge of her company to best assist us during the closing process and help us make informed decisions ”

Shepherd Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I ve worked with Juana on multiple sales and purchases Always a great experience ”

Vassar Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Juana was a wonderful experience. She gave me expert advice and information and kept in touch every step of the way. I would highly recommend her to all!”

Diamond Leaf Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Juana is very personable and takes direct ownership of the sales process. She is a pleasure to work with as well as possessing the profesional skills necessary for managing the process. ”

Fairdale Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Juana was wonderful! As first time home buyers we could not have asked for a better agent. She explained everything in great detail and went above and beyond every step of the way! We could not have had a better experience!”

Huldy Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I’ve sold and bought a couple a house but never have I had an experience like I did with Juana Bernard from Greenwood King. Juana was kind, caring and knowledgeable. She took the time to understand my needs and a lot of dedication to seek out just what I was looking for. She was patient and never attempted to sell me on anything. She was very ethical by providing facts and figures to help in the decision making process of my purchase. She is quick to respond and works tirelessly to meet her clients needs. If you are looking to sell or buy- this is the realtor to do it with. I don’t have enough words to express my gratitude for Juana. ”

Allston Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Augusta Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Juana is thorough, dedicated, and professional. She works very hard and attends to every detail. She is a winner. Don’t hesitate - make her your agent. ”

Dryden Road

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Plumb Street

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Juana was very knowledgeable and explained the contracts well. We learned a great deal from Juana about the market and about potential issues we may encounter. She was straightforward always and provided good communication. We had good dialogue about next plans and ideas for selling the property. We trusted Juana and she was very professional in all her dealings with us. We would use her again and highly recommend her to others trying to sell their home. ”

Glen Haven Boulevard

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Juana has been our realtor in several transactions now, and both as the buyer and seller she has always made us feel like a valued customer. She is very responsive, and has helped us beyond what is expected of a realtor. I have already recommended her to friends and she has done an outstanding job for them as well.”

Albans

Surveyed 3 years ago
Represented the Seller
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rate based on 38 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience