Competency
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
Exhibited knowledge of the real estate market, the neighborhood and community
Communication
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Represented the Buyer
- Survey On 03/31/2024
Alicia was very kind, friendly, and helpful every step of the way. She made the process very simple. Highly recommend.
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Represented the Buyer
- Survey On 02/27/2024
Alicia Arroyos exemplifies customer service. Prioritizing clients is evident through her diligence, meticulousness, and knowledge of the industry and process to which maximizes the outcome in your favor and personalizes the experience to ensure your dream home
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Agent Comment:
Thank you for being great partners throughout the home buying process. It took us a few months, but in the end we found your custom-built dream home, in an exclusive gated community, with plenty of amenities, upgrades and character. Thank you for your loyalty and trust in us. We're committed to providing you with exceptional service and results. Your continued support throughout the years, in several buying and selling transactions is sincerely appreciated. God bless you!
Represented the Buyer
- Survey On 12/17/2023
Tuve una experiencia fant stica trabajando con nuestra querida Alicia Arroyos, me mantuvo informada desde la primera llamada muy profesional y dedicada siempre estuvo disponible para responder cualquier pregunta que tuvi ra durante todo el proceso. Gracias a Dios por haber encontrado a alguien con tanta dedicaci n y amor a su trabajo, sin duda excelente en lo que hace, nuevamente gracias a Alicia Arroyos mi familia y yo siempre la tendremos en nuestros corazones.
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Agent Comment:
I loved working with Iraida. She is an absolutely great communicator and was great at submitting any paperwork to the Wells Fargo loan officer. We worked hard together to make what seemed like a difficult deal work. Not only did I manage to get the seller to agree to some major repairs, I also managed to get some closing cost assistance for my buyer. The buyer was extremely pleased with the outcome, as was I.
Street Name: Desert Glen DR
Represented the Buyer
- Survey On 10/05/2023
Alicia was amazing and went above and beyond to help us find the perfect house. Highly recommend her
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Agent Comment:
It was an absolute pleasure working with Mrs. Jackson and showing her both resales and new homes. We were able to find a new build that fit her family's needs. It is the perfect home for them and their pets. We welcome them to the Houston area!
Represented the Seller
- Survey On 08/15/2023
The professionalism, communication and consistent attention to detail exhibited by The Arroyos Team - Alicia and her husband and partner Enrique - far exceeded our expectations. The house we were selling for our deceased aunt was sold quickly and over the asking price, thanks to their skills and expertise. Alicia and Enrique always took into consideration the fact that we were traveling from three hours away, several times, to work in clearing out the house to get it ready to sell. They were patient and helpful, and kept us very well-informed by phone, email and text to get all the business settled. Plus, Alicia and Enrique were fun to visit with My husband and I would definitely recommend The Arroyos Team and feel very fortunate to have chosen them.
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Represented the Seller
- Survey On 05/13/2023
Mrs Alicia Arroyos is a seasoned realtor with over 33 years of experience backed by her top notched educational background and credentials -She exemplifies excellence professionalism honesty and integrity with a personal touch to all her clients She is attentive to my needs and she explained every step the way which helped in the expeditious listing and sale of our property Not only that she stayed on top of the paperworks and coordinated with the buyer s agent so everyone was on the same page -She effectively negotiated with the buyer s agent and she represented and protected my interest in a fair manner hence both parties came to a mutual agreement that leads to successful closing -She is quite knowledgeable and knew the ins and outs of real state By that she did thorough market study and market analysis of comparable properties in the area and nicely and fairly listed our property based on its fair market value -She planned and organized a well orchestrated open house which was attended by 34 in person viewers She virtually staged the property nicely and it had over 450 views -She puts her heart and mind to her work and she delivered what she promised -My husband and I highly and fully recommend Alicia Arroyos and her husband Enrique to everyone looking or needing to rent or buy a house She is honest has integrity and she delivers high level of professionalism personal touch
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Agent Comment:
We wish to express our most sincere thanks for your kind words. We value your trust and confidence in us and sincerely appreciate you! Thank you for taking the time to rate our service to you. We're extremely happy that we sold your house in a very short time and over list price. We wish you the very best in your new journey.
Street Name: Bloomhill Place
Represented the Buyer
- Survey On 01/12/2023 Agent Comment:
It was a real pleasure to have known Ms. Drown and to have found the beautiful and modern property that met her criteria. She was a delight to work with.
Street Name: Echo Grove Lane
Represented the Seller
- Survey On 01/16/2023
Mrs. Arroyos is one of the best realtors! She is fun to talk with and so notable on her business. She is very understandable. During our process I wasn’t very sure if I need to sell or rent. She never pushed ether way, in the mean time I had the loss of my husband and all the process was put on hold she was very supported and when I was ready I desired to rent. I will keep using her services and recommend mrs. Alicia to anyone that have realtor need. Att. Connie Castellanos
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Street Name: Bagby Street
Represented the Buyer
- Survey On 06/24/2022
Very knowledgeable realtors. Answered my questions right away no matter the time of day.
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Street Name: Laurel Oaks Drive
Represented the Buyer
- Survey On 06/07/2022
The Arroyos team was fantastic to say the least!! It was a smooth and easy from start to finish. Super fast and efficient. They are extremely knowledgeable in the area and the business. I love that they treat you like family. I would recommend their expertise any day!! Thank you so much for your assistance in finding my family's new place!! We love it!!
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Agent Comment:
It was a pleasure and very grateful that you selected us to find and get the perfect home for you, your family and your beloved pets in record time. Thank you for sending all required documents quickly. Your prompt action is much appreciated. Enjoy your beautiful home!
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